FAQ

We mainly produce high pressure hydraulic rubber hoses, steel wire braided hoses, steel wire spiral hoses, large diameter suction and discharge hoses, dredging hoses, industrial rubber hoses, oil resistant hoses and wear-resistant mining hoses. Our products cover construction machinery, mining, dredging, agriculture and general industrial fluid transmission fields.

Braided hydraulic hoses (1SN/2SN) are flexible, light weight and suitable for medium and low pressure working conditions. Spiral hoses (4SP/4SH/R12/R13/R15) feature ultra-high pressure resistance, stronger structure and longer service life, ideal for heavy-duty mining and large machinery equipment.

Our hydraulic hoses strictly comply with SAE 100, DIN EN 853, DIN EN 856 and ISO international standards, fully meeting European, American and global market import requirements.

Our hose working pressure ranges from 10bar to 420bar, covering low pressure, medium pressure, high pressure and ultra-high pressure types. We can provide matched hoses according to customer equipment and working conditions.

Yes. We use high-quality NBR inner rubber for oil resistance, high-tensile steel wire for pressure resistance, and premium outer rubber with anti-aging, wear-resistant and weather-resistant properties, adapting to long-term outdoor and harsh industrial use.

The normal working temperature is -40℃ to +120℃, suitable for most hydraulic oil, water, air and conventional industrial fluid transmission environments.

We supply complete sizes from 1/4 inch to 12 inch. Customized inner diameter, length, color and logo are supported.

Common reasons include over-pressure operation, excessive bending, aging rubber layer, incorrect crimping of fittings, and abrasion from external friction. Standard installation and working pressure operation can effectively extend hose service life.

Customers need to confirm working pressure, medium (oil/water/slurry), inner diameter, working temperature and equipment type. We provide professional one-on-one model selection service.

Yes. Our large diameter wear-resistant dredging hoses are specially designed for mud, sand and slurry transportation, with excellent abrasion and corrosion resistance.

Standard stock orders take 7–10 days. Customized bulk orders take about 20–30 days according to order quantity and customization requirements.

Yes. We support custom size, custom length, custom logo printing, custom color and OEM/ODM private label service.

Free small samples are available, customers only need to bear the freight cost.

Small trial orders are acceptable. Different products have different MOQ, please contact us for detailed wholesale policy.

All hoses are tested with hydraulic pressure test, appearance inspection and size inspection before shipment to ensure no leakage and stable pressure resistance.

We have ISO quality management system certification, and products meet CE, MSDS and other international test standards, supporting global customs clearance.

We provide long-term after-sales service. If there are non-human quality problems within the warranty period, we support free replacement and after-sales solution support.

For standard rubber hose production equipment, the installation and commissioning cycle is generally 30-45 days. For customized large-scale production lines, the cycle will be adjusted according to the project scale and on-site conditions, usually within 60 days. We will provide a detailed installation schedule before the project starts.

We will send a professional installation team of 2-4 engineers according to the scale of the equipment and the complexity of the project. All team members have rich overseas installation experience and can provide on-site guidance, commissioning and operator training services.

We have flexible distributor cooperation policies. For regional exclusive distributors, we will set reasonable annual sales targets according to the local market capacity, industry development status and the distributor's channel resources. We will provide corresponding policy support for distributors who complete the sales target.

We are sorry that we cannot provide this service. In order to ensure the compliance of funds and the smooth progress of the order, all payments related to our products need to be settled directly with our company. We cannot act as a third-party payment agent for other suppliers.

Yes, we support this service. You can arrange for other suppliers to deliver the goods to our factory, and we will be responsible for the unified loading, container consolidation and shipping arrangements. We will charge a reasonable warehousing and loading management fee according to the volume and weight of the goods.

Our Spring Festival holiday is usually arranged according to the official Chinese Spring Festival holiday schedule, with a total holiday period of 15-20 days. We will notify all customers in advance of the specific holiday start and end dates, and make corresponding production and delivery arrangements before the holiday to avoid affecting the progress of customers' orders.

Yes, our equipment can be installed and commissioned normally in high temperature weather. Our installation team has rich experience in construction in high temperature environments, and will formulate corresponding construction plans according to the on-site temperature conditions to ensure the installation quality and the safety of the construction personnel.

Yes, our products and equipment can be installed normally in cold weather. For low temperature environments, we will use cold-resistant auxiliary materials and adjust the installation process to ensure that the installation quality meets the standard, and the equipment can operate normally after commissioning.

At present, our headquarter and production base are located in Hengshui, Hebei, the core production area of rubber hoses in China. We do not have offices in Shanghai and Guangzhou for the time being, but we have a professional foreign trade team that can provide you with 7*24 hours online service, and we warmly welcome you to visit our factory in Hengshui.

Yes, we can send professional engineers to your site to provide equipment installation, commissioning and operator training services. We will arrange the corresponding team according to your project needs, and all the expenses incurred during the installation period will be clearly stated in the contract.

Yes, we support the separate purchase of equipment spare parts. We have a complete spare parts inventory for all our equipment, which can meet your needs for daily maintenance and replacement of wearing parts. You only need to provide the part number or equipment model, and we can provide you with the corresponding spare parts.

Yes, we regularly participate in domestic and foreign industry exhibitions every year, including the China International Rubber Technology Exhibition, the Canton Fair, and overseas professional industrial exhibitions in Europe, Southeast Asia and the Middle East. We will release the latest exhibition schedule on our official website and social media in advance, and welcome you to visit our booth.

Yes, we can provide door-to-door delivery service to your warehouse in Guangzhou. We have long-term cooperative logistics partners, which can provide safe and fast domestic transportation services, and the transportation cost and delivery time will be clearly confirmed with you before delivery.

For standard equipment, we can provide a mature design plan within 3 working days. For customized non-standard equipment, we will complete the preliminary design plan and quotation within 7-10 working days after receiving your detailed demand parameters, and we can adjust the plan according to your feedback in time.

Our equipment manufacturing strictly complies with Chinese national standards (GB), and also meets international standards such as ISO, CE and SAE. All equipment will undergo strict quality inspection and performance testing before leaving the factory to ensure that the product quality meets the standard requirements.

We adopt professional export packaging standards. For small equipment and parts, we use wooden cases with moisture-proof and shock-proof treatment; for large equipment, we use frame-type wooden packaging or container fixed packaging, and do a good job of moisture-proof, rust-proof and shock-proof treatment to ensure that the equipment is not damaged during transportation.

Yes, we fully support customized design according to your site size, installation space and production demand parameters. Our professional technical team will design the equipment structure, layout and configuration according to your actual size requirements to ensure that the equipment is perfectly adapted to your site.

Our company has been focusing on the R&D, production and manufacturing of rubber hose production equipment for more than 20 years. We have accumulated rich industry experience and core technology, and have provided high-quality equipment and services for thousands of customers at home and abroad.

Our equipment has passed ISO 9001 quality management system certification, CE certification, and meets the relevant standards of SAE and DIN. We can provide complete certification documents and test reports to meet the import and customs clearance requirements of various countries.

Our factory currently has more than 200 employees, including more than 30 professional technical R&D personnel and more than 20 after-sales service engineers. We have a complete team from R&D, production, quality inspection to after-sales service to ensure the stable operation of all links.

To become our agent in your country, you only need to contact our foreign trade team, provide your company's qualification certificate, channel resources and market plan, and we will conduct a comprehensive assessment. After the assessment is passed, we will sign an agency cooperation agreement with you, and provide you with full policy support including product training, technical support and market promotion.

We have established long-term cooperative agency relationships in many countries and regions around the world. You can contact our foreign trade team and tell us the specific country/region where you are located, and we will inform you of the local agency situation and corresponding cooperation channels in detail.

Yes, we have a large number of real project pictures and on-site installation videos of our equipment at home and abroad, covering various application scenarios such as rubber hose factories, mining enterprises, construction engineering companies, etc. We can provide you with complete project cases and picture materials according to your needs.

Our factory is located in the industrial park of Hengshui City, Hebei Province, and it is only 10-15 minutes drive from the city center and the star-rated hotels in the urban area. We can provide free pick-up service for customers who come to visit the factory.

Our factory is about 15 kilometers away from Hengshui Daguanting Airport, and it takes 20 minutes by car. It is about 120 kilometers away from Shijiazhuang Zhengding International Airport, and it takes 1.5 hours by car. We can provide pick-up service from the airport for customers who come to visit.

It takes about 2 hours by high-speed rail from Guangzhou South Railway Station to Hengshui North Railway Station, and then 15 minutes by car from Hengshui North Railway Station to our factory. The total journey time is about 2.5 hours. We can provide pick-up service from the high-speed rail station for customers who come to visit.

We provide a 12-month free warranty for the whole equipment from the date of equipment acceptance. During the warranty period, we provide free repair and replacement services for non-human damaged parts, and provide 7*24 hours online technical support and on-site maintenance services.

If the equipment has problems during the warranty period, you can contact our after-sales service team at any time. We will provide online troubleshooting guidance within 2 hours. If the problem cannot be solved online, we will arrange professional engineers to go to the site for maintenance within 48 hours (domestic) or 72 hours (overseas), and the maintenance costs during the warranty period are all borne by us.

Yes, we provide comprehensive equipment operation training services. During the on-site installation and commissioning period, our engineers will provide one-on-one operation training for your operators, including equipment operation, daily maintenance, common fault troubleshooting and other content, until your operators can fully master the independent operation and maintenance of the equipment.

Yes, we will provide a detailed and professional installation and operation manual for each set of equipment, including equipment structure diagram, installation steps, commissioning methods, operation specifications, daily maintenance methods, common fault troubleshooting and other content, which can be used as a permanent reference for your equipment installation and operation.

Yes, we fully support OEM and ODM services. We can customize the equipment appearance, logo, configuration, and even the equipment structure and function according to your needs, and provide you with exclusive customized solutions.

Yes, we can provide equipment parts and small prototype samples for you. For conventional small parts, we provide free samples, and you only need to bear the shipping cost; for customized prototypes and large parts, we will charge a reasonable sample fee according to the cost, and the sample fee can be deducted from the formal order.

Our conventional payment terms are 30% deposit in advance, and 70% balance paid before delivery. For long-term cooperative customers and large orders, we can provide more flexible payment terms, which can be negotiated and confirmed in the contract.

For standard equipment and parts, we do not have a strict minimum order quantity, and support small batch trial orders. For customized non-standard equipment, the minimum order quantity will be determined according to the customization difficulty and production cost, which can be confirmed by contacting us.

We are a professional manufacturer integrating R&D, production and sales of rubber hose production equipment and rubber hose products. We have our own production base and technical team in Hengshui, Hebei, the core production area of rubber hoses in China, and can provide you with one-stop service from product design, production to after-sales.

For standard equipment in stock, the delivery time is 7-15 days. For customized non-standard equipment, the delivery time is 30-60 days according to the customization difficulty and order quantity. We will confirm the specific delivery time with you in the contract and deliver on time.

Our factory currently has 12 professional production lines for rubber hose equipment and rubber hose products, including 4 large-scale customized equipment production lines, 6 standard equipment production lines, and 2 rubber hose product production lines, which can meet the production needs of different scales and types of orders.

Yes, our equipment can produce various types of rubber hoses, including high pressure hydraulic hoses, steel wire braided hoses, spiral hoses, large diameter suction and discharge hoses, dredging hoses, industrial rubber hoses, etc. We can adjust the equipment configuration according to the type of hose you need to produce.

Our standard equipment can produce rubber hoses with an inner diameter ranging from 1/4 inch to 12 inches. For customized large-diameter hose production equipment, we can produce hoses with an inner diameter of up to 24 inches, which can meet the needs of large-scale dredging, mining and other projects.

Yes, we provide lifetime after-sales service for all equipment. After the warranty period, we still provide 7*24 hours online technical support, on-site maintenance services, and supply of original spare parts at factory prices to ensure the long-term stable operation of your equipment.

Yes, we fully support the customization of equipment according to the local voltage and frequency standards of your country/region. Whether it is 220V/380V, 50Hz/60Hz, we can adjust the equipment configuration to meet your local power supply standards.

Our rubber hoses are made of high-quality raw materials. The inner rubber layer is made of oil-resistant NBR rubber, the reinforcement layer is made of high-tensile steel wire, and the outer rubber layer is made of wear-resistant, anti-aging and weather-resistant synthetic rubber, which ensures the excellent performance and long service life of the hose.